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How long does the application process take?

It should take around 10 minutes to apply if you have all of your personal information handy. If you need to, you can save your partially completed application and continue right where you left off any time within 21 days.

Once you have submitted your application, you will receive a confirmation email in approximately 60 seconds, containing your application number, and a link which you can use to check the status of your application online. If your application needs further assessment, we’ll advise you when you can expect to hear from us.

If your application is approved, you should receive your card in 3-5 working days. If your card hasn't arrived in 10 working days, please call us on 1300 992 700

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