Help and Support - Qantas Money

What is Apple Pay for Qantas Money Credit Cards?

Apple Pay offers an easy, secure and private way to use your Qantas Money credit card to pay for transactions on your iPhone, iPad, Apple Watch and Mac. Just like you do with your Qantas Money credit…

Why did Qantas Travel Money change to Qantas Pay?

We’ve made the change from Qantas Travel Money to Qantas Pay in order to provide our customers with an easier-to-use, more rewarding way to manage money both at home, and when travelling overseas. Pr…

Which devices are compatible with Apple Pay for my Qantas Money credit card?

To learn which iPhone, iPad, Apple Watch and Mac models are compatible with Apple Pay - and where you can use them for your purchases and payments - visit Apple’s support page here.

How can I pay bills with my Qantas Money credit card?

It's easy to pay bills using your Qantas Money credit card. Online : You can make a one-off or recurring payments with BPAY through the Qantas Money Credit Cards App or Online. BPAY® p…

How do I remove my Qantas Money credit card from Apple Pay?

iPhone or iPad: Go to Settings > Wallet & Apple Pay on your iPhone or iPad, tap the card that you want to remove, then tap Remove This Card. Apple Watch: Open the Apple Watch app on your iPhone, go t…

How do I set up Google Pay and add my Qantas Money credit card?

Adding your card is simple, just follow these steps: Download Google Wallet on your eligible Android device from the Play Store. For further information and additional instructions visit Google Pay L…

How do I set up my Qantas Money credit card on Apple Pay?

You can set up Apple Pay by adding your Qantas Money credit card on your Apple devices following the processes below. iPhone • Open the Wallet app on your Apple Pay-compatible iPhone. • Tap the ‘+’ s…

Can I continue to manage my Qantas Pay card on the Qantas Money app?

The Qantas Money app is no longer supported as of 27 October 2025. To continue managing your account, you will need to download the new Qantas Pay app.

What is the difference between the Qantas Pay app and the Qantas Money app?

The Qantas Pay app provides you with a new and improved way to manage money on the go. Easily add, send and exchange funds, view your balance, and discover exciting ways to earn Qantas Points. To use…

Why was my request to add my Qantas Money credit card to Apple Pay declined?

Your request to add your card to Apple Pay may have been declined because your account is either: closed, or. no longer in good standing, or. your card has: been reported as lost or stolen, or. alrea…

How do I reverse or dispute a Google Pay transaction on my Qantas Money credit card?

The process is the same as any other credit card transaction refund or reversal. Please follow the process here.

If I switch devices, do I need to set up my Qantas Money credit card in Google Pay again?

Yes, if you change your phone then your Qantas Money credit cards would need to be added again.

How do I dispute a Qantas Money credit card purchase made with Apple Pay?

Please follow the same process as you would with a purchase on your physical card. For more information on how to dispute charges on your Qantas Money credit card, you may refer to this page.

Which Qantas Money credit card can be used with Apple Pay?

All Qantas Money credit cards can be used with Apple Pay.

The Qantas Money credit card image I see in Apple Pay does not match my physical card. Is there an issue with my Apple Pay set up?

No. The card image displayed in Apple Pay is not identical to your physical card. Your Apple Pay is set up if the following are displayed on the card image: The Qantas Money credit card product name,…