Haven't found what you are looking for? Here’s how to contact us. Available 24 hours a day, 7 days a week - Within Australia: 1300 992 700 Email: customercare@qantaspay.qantasmoney.com Overseas* Gene…
Need support? Get in touch: Call us: In Australia - 1300 992 700. Overseas - +61 2 8222 2569. Message us: Log into the Qantas Money Credit Cards App or Online and start a chat with our support team..
If you need help upgrading your card or using the new Qantas Pay app, please contact our Qantas Money Support Team 24 hours a day, 7 days a week on 1300 992 700 (Australia) or +61 1300 825 302 (overs…
Yes, Qantas Pay is enabled with Mastercard Contactless, making it the perfect card for everyday purchases#. Mastercard Contactless is the faster way to pay for purchases under AU$100. You won’t need…
To update your contact details, including your mobile number, please do so via the Qantas Money Credit Cards App or Online. You can also call us on 1300 992 700. Note: Profile updates made here will…
For best results, when making any contactless payments using your Qantas Money Titanium card, please ensure you hold the card with the metal side facing up. Please feel free to contact Qantas Money T…
Apple Pay will work in all countries where contactless payments are accepted. We suggest you take your physical card as an alternative when travelling overseas, as some merchants may not accept conta…
Aside from no longer including the Qantas Travel Money functionality, there’ll be no change to the physical or digital membership card. Remember, a digital version of your membership card can be acce…
Contact Qantas Money Titanium card support using the number found on the back of their card. If your flight was originally a Qantas or QantasLink operated flight and you were required to be moved for…
Please contact us by calling 1300 992 700, access your Qantas Money Credit Cards App or log in to qantasmoney.com to chat with us about suspending Apple Pay on your lost or stolen device. Your physic…
Please contact us by calling 1300 992 700 within Australia or + 61 1300 825 302 if overseas (call charges may apply) or using the options here for assistance with suspending Apple Pay on your lost or…
Check your contact details in Qantas Money Credit Cards App or Online to confirm that your registered SMS security number is up to date. Qantas Money Credit Cards App 1. Log in to your account 2. Go…
Qantas emails may contain links to our website. Before clicking on a link, please check that it links to a Qantas website, and the website domain is qantasmoney.com. If you receive an email asking yo…
You can use Apple Pay wherever contactless payment (NFC) is accepted. You can also make purchases in app and on websites in Safari where Apple Pay is available as a payment option.
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