How does Qantas Money credit cards manage financial crime and sanctions obligations?

We're committed to protecting our customers by meeting our legal and regulatory requirements in the areas of financial crime and creating a hostile environment for criminal activity. This includes: •…

How many Qantas Money Titanium Base Fare discounts do I get a year?

You are eligible for two bookings per Anniversary Year, for up to two adults, two children and two infants.

How does Qantas Money protect my financial data?

We really care about security. That's why we follow international best practices such as ISO:27001 and PCI-DSS when designing our technology infrastructure. These are the same standards used by major…

How is my Qantas Money credit card account protected?

There are a number of ways we protect your Qantas Premier account, so you can rest assured that your money is in safe hands.

How to update my Qantas Money Credit Cards App?

To ensure you have access to the latest Qantas Money Credit Cards product features, keep your Qantas Money Credit Cards app up to date. How it works: • Apple devices: Open the Apple App Store and upd…

How long does the Qantas Money credit card application process take?

After submitting your application, it takes us around 60 seconds to let you know whether you’re conditionally approved, if your application needs further review or if we’ve been unable to approve you…

How do I update my Qantas Money Credit Card contact details?

To update your contact details, including your mobile number, please do so via the Qantas Money Credit Cards App or Online. You can also call us on 1300 992 700. Note: Profile updates made here will…

How do I book the Qantas Money Platinum Discounted Companion Fare?

Access the booking portal via your Qantas Money Credit Cards App or log in to qantasmoney.com to book your Discounted Companion Fare: Log in to your Qantas Money credit card on qantasmoney.com or via…

How can I use my Qantas Money Titanium metal card for contactless payments?

For best results, when making any contactless payments using your Qantas Money Titanium card, please ensure you hold the card with the metal side facing up. Please feel free to contact Qantas Money T…

How can I manage my Qantas Money credit card account?

The best way to manage your account is via the Qantas Money Credit Cards App or Online. You can: See your balances, transaction history, and bill payment details. Download and print your statements.…

How do I set my Qantas Money credit card as the default card in Apple Pay?

Once you have set your Qantas Money credit card up with Apple Pay: iPhone or iPad: Go to Settings > Wallet & Apple Pay on your iPhone or iPad. Tap Default Card, and then choose your Qantas Money cred…

How do I dispute a Qantas Money credit card purchase made with Apple Pay?

Please follow the same process as you would with a purchase on your physical card. For more information on how to dispute charges on your Qantas Money credit card, you may refer to this page.

How do I set my Qantas Money credit card as the default card in Google Wallet?

Once you’ve successfully added your card to Google Wallet, select your Qantas Money credit card from the Google Pay home screen. Select ‘details’ at the bottom of the screen. Select ‘Make default for…

How do I remove my Qantas Money credit card from Google Wallet?

You can remove a card from the Google Pay service by using the Google Wallet app. For help with removing cards, refer to the Google Pay FAQs. As a primary cardholder, you will only be able to remove…

How do I remove my Qantas Money credit card from Apple Pay?

iPhone or iPad: Go to Settings > Wallet & Apple Pay on your iPhone or iPad, tap the card that you want to remove, then tap Remove This Card. Apple Watch: Open the Apple Watch app on your iPhone, go t…

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