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What are notifications?

Sent automatically as a Qantas Money App notification on your iOS or Android device, these enable you to receive specific information regarding your Qantas Money products. For example, low account ba…

What kind of notifications can I set up?

For your Qantas Travel Money card, you can set up notifications for when the balance of any currency you are using drops below $50 AUD (or the equivalent for a currency) so you can ensure funds are a…

How do I receive notifications?

Once you are all set up, your notifications will be automatically sent to your mobile device.

Is there a cost for receiving notifications?

There is no charge to set up or receive notifications on your Qantas Money App.

How do I set up notifications?

When new notifications become available, you will see an announcement when you open the Qantas Money App. Simply tap ‘enable’ to set up notifications. Alternatively, go to Notification Preferences in…

Can I delete or change my notifications?

Yes. At the top right corner of the home screen you’ll see a bell icon. Tap on it, then on the settings cog. Next, tap on an alert to toggle it on or off.

Will I receive notifications if I’m not connected to the internet (e.g. Wi-Fi, 4G, etc)?

No. You need to be connected to the internet to receive notifications. Please note, if you are disconnected from the internet when notifications are sent, only notifications that have not expired wil…

Can I view notifications I’ve previously received?

Yes. Notifications that have not expired and are still current can be seen in your notifications history. To access, tap the bell icon in the top right corner of the home screen.

Why do I need to turn on my App Notifications settings?

iOS and Android need you to agree to receive notifications from any app. The Qantas Money App will prompt you to turn on your App Notification setting if it’s off, or you can do it yourself any time…

Why can I see a notification in my notification history that I didn’t receive?

This happens when a notification has been sent, but the app couldn’t deliver it because the App Notification settings were off on your device.

I’ve received a notification, but can’t see it in my history?

All notifications have an expiry period. Which means once they have expired, they won’t appear in your history any more.

Can I set my own Travel Money low balance alert amount?

At the moment it’s not possible to set your own alert amount. Currently, alerts will be sent when the balance of any currency is below $50 AUD or equivalent.

Why can’t I find notifications in the app?

Notifications are currently available for Qantas Travel Money. You must have this product to see the notifications bell on the Qantas Money App home screen.

How can I make sure that I get access to all available notifications?

You need to upgrade to the latest version of the Qantas Money App to receive all notifications.

What happens when new types of notifications become available?

When you open the Qantas Money App, you will be advised that there are new types of notifications available. You can choose to turn them on or off.

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