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What should I do if my device is lost or stolen?

Please contact us by calling 1300 992 700 or using the options here for assistance with suspending Apple Pay on your lost or stolen device. Your physical card can still be used.

If you turned on Find My iPhone on your device, you can suspend Apple Pay by placing your device in Lost Mode instead of immediately cancelling your cards. If you find your device, you can then re-enable Apple Pay. You can also go to your Apple ID account page to remove the ability to make payments with the credit card that you were using with Apple Pay on the device.

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