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How do I set up Google Pay and add my Qantas Premier card?

Adding your card is simple, just follow these steps:

  1. Download Google Wallet on your eligible Android device from the Play Store. For further information and additional instructions visit Google Pay Learn.
  1. You may be prompted to set up an Android device screen lock if you have not already done so (e.g. device code, pattern, password or fingerprint).
  2. Tap ‘Add to Wallet’ and follow the instructions.
  3. Take a picture of your card or enter the card details.
  4. You may be prompted to verify your identity as the authorised cardholder to complete setting up your card. Follow the options presented. Then you’re all set.

Look for the following symbols at checkout. When you’re ready to pay, unlock your phone if required, hold it near the reader, and look for the check mark. That’s it!

Troubleshooting, if you’re unable to add your card:

  1. Confirm you are connected to the internet.
  2. Check your device is eligbile, by visiting Google Play supported devices - Google Play Help.
  3. Check the current status of your Qantas Premier credit card – e.g. check if there is a block on your card because of a late payment or you’ve reported it lost or stolen. In these cases, the card cannot be added.
  4. Ensure you have set up a screen lock before downloading Google Wallet. There is some helpful information on Set screen lock on an Android device - Android Help ( However, you may need to follow your device manufacturer’s instructions or call the device manufacturer’s help centre for further assistance.
  5. Please note your card is not ready for use in Google Pay until you verify your identity and card in Google Wallet.
  6. If you have another digital wallet selected as the default contactless payment method on your Android device, you may need to select Google Pay as your default method of contactless payment on your Android device. Use your Android device to select your default contactless payment method.
  7. Check if you’ve added your card on too many devices. There’s a limit on the maximum number of devices on which a card can be provisioned.

For further information, refer to the Google Pay FAQs. If you still have difficulty adding a card, please contact us.

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