All Categories ​>​ ​Qantas Premier Credit Card ​ > ​ ​Managing your account ​>​ Cancelling a recurring payment

Cancelling a recurring payment

A recurring payment is where you have given your credit card details (card number, expiry date and CVV) to allow a merchant or service provider to charge your card regularly to pay for the services they provide you.

  • The quickest way to cancel the recurring payment is by contacting the merchant directly. 
  • If once you have cancelled the recurring payment with the merchant they continue to debit your card, you can contact us and we will put a stop on any future payments. We’ll process a recurring payment cancellation request within 5 business days.

IMPORTANT THINGS TO REMEMBER WHEN CANCELLING A RECURRING PAYMENT

Cancelling your recurring payment does not cancel your contract with the merchant. If you still have a valid contract with a merchant and you’ve cancelled a recurring payment, you’ll need to make alternate payment arrangements with them. Or if you no longer require their services, you’ll have to cancel your agreement with them where possible.

Was this information helpful?

Powered by HelpDocs (opens in a new tab)