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Eligibility for Cover under the Policy

The FAQs are a summary only; they are not an exhaustive list of the coverage, terms, conditions or exclusions in the policy. Limits apply and vary with each plan. Please refer to the Terms and Conditions for further information about the terms, conditions, and exclusions of the policy.



How do I qualify for cover?

For Travel Insurance cover:

  • you must be 79 or younger when making travel booking; and
  • all travellers must be Australian residents; and
  • you are either going on:
    • an overseas trip and:
      - pay the full amount of the return flight or cruise for each covered person; 
    • a domestic trip and:
      - spend $500 or more on accommodation; or
      - pay the full amount of the return flight or cruise for each covered person;

by charging the payment before the trip departure date to your Qantas Money Card and/or use Qantas points earned on the Qantas Money Card.

For Rental Vehicle Excess cover:

  • you must be 79 or younger when making rental vehicle booking; and
  • an Australian resident; and
  • you must have paid for the rental vehicle and the insurance for loss or damage to the rental vehicle using your Qantas Money Card.

For Card Purchase Cover and Buyers Advantage cover: (Qantas Money Titanium Cards only)

  • you must be an Australian resident; and
  • purchase an eligible item using your Qantas Money Titanium Card.


Who is covered under the policy?

  • Qantas Money Titanium card members and additional card members – including their spouse and dependent children.
  • Qantas Money Platinum and Everyday card members – including their spouse and dependent children.


Does the card member need to be on the trip for their spouse or dependent children to be covered?

Yes, the spouse and/or dependent children need to be travelling with:

  • the Qantas Money Titanium card member or additional card member on each part of the trip; or
  • the Qantas Money Platinum or Everyday card member on each part of the trip.


Will I be covered if my trip starts or ends outside of Australia?

No. Your trip must begin and end in Australia.



Is there a maximum age on the policy?

For Travel Insurance cover and Rental Vehicle Excess cover, you must be 79 years of age or younger when making the relevant travel booking or rental vehicle booking. .

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