All Categories ​>​ ​Qantas Premier Credit Card ​ > ​ ​Complimentary Travel Insurance ​>​ Personal Baggage, Valuables, Money and Travel Documents

Personal Baggage, Valuables, Money and Travel Documents

The FAQs are a summary only; they are not an exhaustive list of the coverage, terms, conditions or exclusions in the policy. Limits apply and vary with each plan. Please refer to the Terms and Conditions for further information about the terms, conditions, and exclusions of the policy.




What happens if my luggage is delayed when checked-in on a flight? 

If your luggage is delayed for 12 hours or more, you will be reimbursed on essential emergency clothing and toiletry expenses incurred (as required for a 24-hour period), up to the benefit amount under ‘Delay of Personal Baggage checked-in on Scheduled Flight’. If your luggage is delayed for more than 36 hours, you may be eligible to claim for the additional benefit amount under ‘Extended Delay of Personal Baggage checked-in on Scheduled Flight’.

Was this information helpful?

Powered by HelpDocs (opens in a new tab)