All Categories ​>​ ​Qantas Premier Credit Card ​ > ​ ​Security ​>​ How does Qantas Money protect my Qantas Premier account?

How does Qantas Money protect my Qantas Premier account?

There are a number of ways we protect your Qantas Premier account, so you can rest assured that your money is in safe hands.

With 24/7 fraud protection, we monitor every transaction you make on your Qantas Premier credit card for irregular activity. If a suspicious transaction is detected, we may contact you to take action or may direct you to call us on 1300 771 445 where we will verify you and your account, and one of our friendly team members will be available to assist you in resolving the problem as soon as possible.

Please call this number only if you’re directed to. For all general enquiries or to report transactions that you don’t recognise, please call Qantas Premier card support on 1300 992 700.

We also ask you to enter a password when you access features that are considered high risk such as activating your card, choosing your PIN, viewing statements and notices, locking your card or reporting it lost or stolen. This provides an extra layer of security to help protect your account from unauthorised access.

Was this information helpful?

Powered by HelpDocs (opens in a new tab)