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What exchange rate applies to Qantas Pay?

A set exchange rate will apply when you load funds to the card or transfer funds between currencies and to other Qantas Pay cardholders. The exchange rates will be displayed to you before proceeding with your transaction at qantasmoney.com/qantas-pay. For example:

  • if you complete an Instant Load, Bank Transfer or BPAY® load; or
  • if you transfer funds from one currency to another, or to a different currency in another member's Qantas Pay facility via qantasmoney.com/qantas-pay  or the mobile app.

The Qantas Pay Daily Rate (also available via qantasmoney.com/qantas-pay) will apply when a currency conversion is required to complete a purchase or ATM withdrawal.

For example:

If you transact in a currency that is not available on the card, e.g. Brazilian Reals; or

If you transact in a currency that isn’t loaded to your card, e.g. If you make a purchase in USD when you don’t have USD loaded to your card.

For full details regarding exchange rates refer to Clause 7 of the Terms and Conditions in Part B of the Product Disclosure Statement.

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